Jagex has come under fire because of its microtransaction clinics in RS gold, even to the point of being known to them by the British authorities. Last weekwe reported on a meeting that laid out some details about a bit about its monetization practices going forward although the developer's content plans for 2020. Also a number of the developers talked on a livestream that has since been uploaded to YouTube and embedded below. There is a overview on Reddit if you don't want to see the entire talk. The core issue is the"Duty of Care" which Jagex is attempting to highlight and make a fact for the runescape playerssplit into three chief components: freedom of choice, a safe environment, and also satisfying involvement.
Freedom of choice revolves round the runescape player's ability to make decisions regarding play time and money. Jagex intends to reach out to runescape players that have spent an sum of money. This will be implemented in a"trial of an automatic system prior to Christmas." A safe environment encapsulates lots of the community elements of online gaming which we are all aware of -- toxicity, harassment etc -- as well as combatting gold-sellers and runescape player-run games of chance.
Finally, fulfilling involvement means making certain that rewards are consistent with expectations, which includes the"goal to take RNG almost completely away" from loot boxes. Treasure Hunt probabilities will probably be"visibly open," with rewards being by choice. Jagex said that it needs to be more"clear in regards to the mechanisms of certain promotions" It must be said that the statements from the government are only a recommendation, but not a legal requirement. But forcing Jagex to rethink how it does business and this level of scrutiny appears to be having a direct influence.
It'd be nice if the company had done this totally by itself, rather than to prevent bad publicity, but we will take what we could get.From internally our team, On the point that was raised earlier on, where we've aligned ourselves to health, that came and us suffering from our team raised issues around mental health. We upped our game from our HR department and our programmes and so forth. During that, I'd say, we are not dismissing any of these things. It is trying to buy runescape 3 gold say to our runescape players,"Look, if you're struggling with any aspect of mental health, this is how it is possible to get help".